We wanted to share a few of the recent testimonials we’ve received from some of our satisfied customers. This is the rewarding part of our job, and what we strive for no matter what project we’re taking on. Take a look, and please contact us for your remodeling and restoration needs.
I have had the pleasure of utilizing your company on two occasions. Both times, I had a great experience with all your employees. They are kind and answer any questions that I have. I have to send an extra shout-out to Nick Lang. He was extremely helpful. He went above and beyond the call of duty. He was efficient and polite. He was a pleasure to work with. Nick is a valuable employee and should be recognized for his stellar work.
I’ve never had any major work done to my house before, but I’ve heard all kinds of horror stories, so of course i was prepared for the worse.
Well I’m writing this letter to let you know I will have NO horror story to tell about my experience with Paul Davis Restoration & Remodeling. This is all due to my project manager, Nick Lang.
From day one he was friendly and professional and I was instantly at ease and excited about the work that was going to be done. He didn’t just ask me what I expected out of my new sunroom, but went over each and every option available to me to make my sunroom the best it could be.
Through out the entire job he was always here when he said would be. I NEVER had to call him and ask where he was, why no one was working that day, or what was going on with my sunroom. He was on top of everything that went on with my sunroom from the demo to completion like he was building it for himself. No matter how small the detail, he made sure it was done RIGHT and if it wasn’t to his expectations, he made sure it was done again. He discussed every detail with me along the way and pointed out options to me and gave me ideas I would have NEVER thought of myself.
Now that my sunroom is finished, let me just say it is nothing short of FANTASTIC. It is the most beautiful room in my home and I am truly just blown away by it. Everyone that I’ve have shown it to has been blown away as well.
KUDOS to whoever made the decision to move Nick Lang up in your company. He went ABOVE & BEYOND for me and my new sunroom. He’s going to bring a lot of repeat business to your company. I can’t wait to have more work done to my home and I’ve been showing pictures of my sunroom and talking up Paul Davis to everyone for who to call for any work they need done to their homes.
THANK YOU VERY MUCH and you’ll be hearing from me again.
Eric D. Talley
Recently we woke up to find that our sump pump had stopped working and water had backed up into the basement. It is a finished basement so the carpet in some areas was soaked. We called Paul Davis and they responded quickly. They were at our house that evening.
They were all very friendly and didn’t make me uncomfortable (being a mother of four small children, it is important for me to feel comfortable with people who come into our home). They were professional and engaged in conversation. They didn’t even mind me taking pictures and video of the water and what they were doing. They were respectful of our stuff when moving it and when carrying the fans in and out of the house. I didn’t feel like they were rushing to get finished and home. They were just as nice and helpful when they came back to check the fans and then to take the fans out.
A week or so after the fans were removed the gentleman showed up to clean the carpets. He was just as professional and friendly as the other crew. He did a great job and was very informative when I asked questions about the products. Again, this is an area of our house where the children play daily and the baby crawls around. I wanted to make sure that what they were using was safe.
He did such a great job we had him back (as the Homecare division) to clean our upstairs carpet for Thanksgiving. It looks awesome!!!
We are very pleased with Paul Davis Restoration and the work they did at our house. Although I hope we do not need them for any other emergency situations, we know who to call if one arises.